Q: I placed my order a week ago, but still don’t have the product. Where is my shipment?
Response:
We are truly sorry for the time it is taking to receive your package. You can expect to receive an order within 3-5 business days from the ship date. Most orders ship within 24-48 hours. In the event it has been longer than this time frame please contact us at support@cognishield.com or call us toll free at 1-844-862-6464. We are available Monday through Friday from 9:00 AM to 5:30 PM Pacific Standard Time.